For NDIS providers and property managers, ensuring the safety of residents is a top priority. One critical but often overlooked component of this is the servicing and commissioning of Thermostatic Mixing Valves (TMVs) — essential plumbing devices that regulate hot water temperature and help prevent scalding injuries.
At BackFlow Testing Co, we provide expert TMV servicing and commissioning across Brisbane, helping NDIS-registered properties stay safe, compliant, and audit-ready.
What Is a Thermostatic Mixing Valve?
A TMV is a valve that mixes hot and cold water to deliver a controlled, safe temperature — usually set at 45°C for disability and healthcare settings. These valves are crucial for protecting vulnerable individuals, including the elderly and people with disabilities, from the risk of hot water burns.
TMVs are a mandatory requirement under Australian Standards and plumbing codes for facilities that care for high-risk individuals, including NDIS-funded accommodations.
Why TMV Servicing Is Essential for NDIS Compliance
Regular servicing and commissioning of TMVs isn’t just a matter of best practice — it’s a legal obligation in many cases. NDIS providers must demonstrate that their facilities meet safety standards, including those related to hot water delivery.
Servicing your TMVs helps to:
Ensure consistent, safe water temperatures
Prevent valve failure or blockages from mineral build-up
Maintain compliance with NDIS and local plumbing codes
Protect residents from scalding and bacterial risks (e.g. Legionella)
Neglecting TMV maintenance could put both residents and providers at risk — and may lead to non-compliance penalties.
What BackFlow Testing Co Includes in a TMV Service
Our licensed technicians perform TMV servicing to the highest standard, ensuring every valve functions exactly as it should. Our service includes:
Accurate temperature testing and calibration
Inspection and cleaning of internal components
Replacement of worn or faulty parts, where needed
Full commissioning report and compliance certificate
Friendly, professional service with minimal disruption
We also maintain detailed documentation for your records, making audits and compliance checks stress-free.
Why Brisbane Trusts BackFlow Testing Co
As Brisbane’s trusted TMV and backflow specialists, BackFlow Testing Co is proud to support NDIS providers across the region. We understand the importance of safety, efficiency, and compliance — and we deliver all three with every service.
Whether you manage a Specialist Disability Accommodation (SDA), Supported Independent Living (SIL) home, or other care facility, we help you stay ahead of safety requirements.
Book Your TMV Service Today
If it’s been over 12 months since your last TMV inspection, now is the time to act. BackFlow Testing Co is ready to assist with fast, reliable servicing anywhere in Brisbane.

